The person responsible for the processing of data relating to the different processes with respect to the management of our users, customers or suppliers is Abel Enrique Elias Ruiz, with registered office at C/ El Bercolar, 7, El Rasillo, La Rioja, Spain and CIF 16556082S.
2. What type of data do we hold about you and how have we obtained it?
The categories of personal data that our company processes about its customers and suppliers are:
Identification data
Professional data such as job title, competencies, etc.
Postal or e-mail addresses
Business information
Financial and transaction data
We do not process any specially protected data.
We obtain all of the above-mentioned data either directly from you when you send us a contact form or submit a commercial offer, contractual proposal, etc., or from your company when you provide us with your identification data and other information necessary to carry out the purpose of the contractual relationship between the parties. It is your or your company’s obligation to provide us with updated data in the event of any changes.
3. For what purpose do we process your data?
We process the data provided to us by the persons concerned for the purpose of managing various activities arising from specific procedures carried out in the areas of sales, after-sales service, supplier management, quality of services, etc. In this way, we will use your data to carry out some of the following actions:
a) Sending the information you request from us through the contact form on our website or any other means of contact with our company,
b) To provide both potential clients and our clients with offers of products and services of interest to them,
c) To carry out the administrative, fiscal and accounting management of our clients and/or suppliers,
d) To carry out satisfaction surveys, market studies, etc. in order to be able to offer you the most suitable offers and an optimised quality of service, etc.
We will not create business profiles on the basis of the information provided and therefore we will not make automated decisions about you on the basis of a business profile.
4. How long will we keep your data?
Personal data relating to individuals linked to potential customers, customers and suppliers that we collect through the various contact forms and/or information collection will be retained for as long as the data subject does not request deletion of the data. The data provided by our customers and suppliers will be kept for as long as the business relationship between the parties is maintained, respecting in any case the minimum legal retention periods depending on the subject matter.
In any case we will keep your personal data for the period of time that is reasonably necessary taking into account our needs to respond to issues that arise or resolve problems, make improvements, activate new services and comply with the requirements of applicable legislation. This means that we may retain your personal data for a reasonable period of time even after you have stopped using our products or you have stopped using this website. After this period, your personal data will be deleted from all our company systems.
5. What is the legitimate basis for processing your data?
Depending on the type of data processing, we summarise below the basis of legitimacy for such processing:
TREATMENT
BASIS OF LEGITIMACY
Accounting management: management of invoicing with customers and/or suppliers
Maintenance, development and control of the contractual relationship between the parties.
Tax management: application of withholdings, allowances, etc.
Maintenance, development and control of the contractual relationship between the parties; Compliance with legal obligations.
Administrative management: management of logistics, warehouse, customer deliveries, receipt of goods, etc.
Maintenance, development and control of the contractual relationship between the parties.
Marketing: Commercial actions about our products or services aimed at our customers or those persons who have requested information from us in the past, including carrying out satisfaction surveys of our customers, sending commercial information and news about our services and products, etc.
The free and unequivocal consent of the interested party (potential customers), we would like to point out that the withdrawal of this consent may in no case condition the execution of the contract between the parties; Legitimate interest of the company in the promotion and marketing of products or services similar to those obtained or requested by the interested parties in the past.
With regard to the above-mentioned basis of legitimacy, you are obliged to provide the personal data. In the event that you do not provide your personal data, we will not be able to execute your contract, fulfil your legal obligations or those of the public authorities.
6. To whom will your data be communicated? Our company will never share your personal data with any third party company that intends to use them in its direct marketing actions, except in the case that you have expressly authorised us to do so.
Please note that we may disclose your personal data to government agencies and competent authorities in cases where we receive a legal request from such authorities or where, acting in good faith, we believe that such action is reasonably necessary to comply with legal process; to respond to any legal claim or demand; or to protect the rights of or its customers and the general public.
We inform you that your data will not be transferred or communicated to third parties being our company the only responsible for its treatment and custody.
7. What are your rights as an affected or interested party?
Any person has the right to obtain confirmation as to whether or not we are processing personal data concerning them.
In particular, data subjects may request the right of access to their personal data, as well as to receive them in a common, machine-readable format if the processing is carried out by electronic means (right of portability).
Likewise, data subjects may request the right to rectify inaccurate data or, as the case may be, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
In addition, in certain circumstances, data subjects may request the restriction of the processing of their data, or in certain circumstances and for reasons relating to their particular situation, data subjects may exercise their right to object to the processing of their data. Our company will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims or in those exceptions established in the applicable regulations.
We also inform you that you have the right to withdraw your consent at any time, without this affecting the lawfulness of the processing based on the consent prior to its withdrawal.
We also inform you that you may exercise the aforementioned rights at any time by writing to us using the contact details that appear in Section 1: ‘Data Controller’ of this Data Protection and Privacy Policy, enclosing a copy of your National Identity Document. You also have the right to lodge a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights. Agencia Española de Protección de Datos. C/ Jorge Juan, 6 28001 – Madrid Telf. 901100099 / 912663517
8. Data protection for users of the website.
In accordance with the current Regulation (EU) 2016/679, we inform you that the personal data of users of the website will be processed for the processing activity indicated on each data collection form on our website by the company. Such processing of your data will be covered by your consent. By clicking the “SEND” button, you consent to the processing of your data by our company.
Likewise, we inform you that unless there is no legal obligation or express consent on your part, our company will not pass on your data to third parties.
Likewise, the User is informed that at any time he/she may exercise the rights of access, rectification or deletion of data as well as have other rights recognised in this document and regulated in Regulation (EU) 2016/679 , by notifying Abel Enrique Elias Ruiz.
On the other hand, in accordance with the provisions of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, our company undertakes not to send advertising via email without first obtaining the express authorisation of the recipient. The User may oppose the sending of advertising by ticking the corresponding box.
9. Other information of interest about our privacy policy
9.1 Security measures
Our company adopts the security levels required by current European and Spanish legislation on data protection, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of the processing described, as well as the risks of varying likelihood and severity for your rights and freedoms as an individual.
9.2 Processing of children’s data
Under GDPR EU 679/2016 and RD 1720/2007 minors over the age of 14 may consent to the contracting of information society services, such as registering for a forum, filling in a contact form, etc. However, it will be the responsibility of the user to verify the veracity of the age indicated by the minor. For the processing of data of children under 14 years of age, such data collection will always be carried out with the express consent of the parents or legal guardians.
9.3 Changes to our Data Protection and Privacy Policy
From time to time, our company may make changes and corrections to this section of the Data Protection Policy for Users, customers and suppliers. Please check this section regularly to see what changes may have been made and how they may affect you.
9.4 Why is it necessary to accept this Data Protection and Privacy Policy?
This section of the Data Protection Policy for Users, Customers and Suppliers provides you in an easily accessible way with all the information necessary for you to know the type of data we keep on your potential customers, customers and/or suppliers, the purposes pursued, the rights that the data protection regulations recognise you as an affected person and how to exercise these rights. Therefore, by deliberately sending your personal data through our means of contact and/or by entering into a business relationship with our company, we consider that you acknowledge and agree to the processing of your personal data as described in this policy. This personal information will only be used for the purposes for which you have provided it to us or certain national or regional regulations allow us to do so.
In any case, we must warn you that a refusal on your part to provide us with certain requested data could hinder the development of the contractual relationship between the parties with possible serious consequences at the time of providing the various services contemplated within the commercial contract concluded with the contracting party.
If you have any questions regarding this section of the Data Protection Policy for Potential Customers, Customers and Suppliers of our company, please contact the company using the address provided in the first section ‘Data Controller’ and we will be happy to assist you and answer any additional questions you may have.
10. Applicable law These Conditions shall be governed at all times by the provisions of Spanish and European legislation on the protection of personal data and privacy.
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